Wednesday, January 21, 2009

Policy: Do not take clinical materials out of the office. They may be needed by others and transport off site increases the risk of lost or unavailable materials.

Problem: Materials that were kept in the office are now missing.

Cause: “someone” went through the files and collected the notes for review, but then failed to return them. They subsequently were lost in a mountain of paper.

Result: I am being left on the hook for missing notes. I have to justify a diagnosis (atypical for this setting) without my notes. Granted I do have what I wrote up, but apparently this is not good enough.